Training That Works — Built Around Your Team

Custom consulting, workshops, and webinars — built around your organization's real needs, delivered by a team with 30+ years of proven results.

Our mission

Shields Mas Learning Resources, Inc. (SMLR) has been designing and delivering custom training programs since 1995. Our clients include some of New York's largest and most complex organizations — City agencies, CUNY colleges, major law firms, and multinational corporations. What sets us apart is simple: we build every program around your team, your culture, and your goals. No boilerplate. No one-size-fits-all solutions.
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Why choose us?

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Every Participant Deserves Respect

We design every workshop around the assumption that your team members are capable, motivated people — not problems to be corrected. Our facilitation style is respectful, engaging, and never condescending.

Custom, Not Canned

Off-the-shelf content rarely fits. Before we design anything, we meet with your team to understand your culture, your challenges, and your goals. The result is a program that feels relevant from the first minute.

Accountable, Always

We're committed to continuous improvement in our work, to being accountable for what we deliver, and to the belief that everyone has insights worth sharing.

Client Reviews

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See what our clients have to say about our training programs!

Elizabeth M. Johnston

Director of HR & Payroll, CUNY School of Law
Their training was not boilerplate but rather customized to fit the CUNY Law culture. This year's Staff Professional Development Day was by far the most attended, interactive, and fun event for all who participated.

Janet Sellwood

Director of Human Resources, Children's Aid Society
We saw a marked improvement in the way our staff greeted our clients, as well as treated their colleagues from other departments. His sense of humor and non-threatening manner won over our employees, some of whom had never attended training before.

Jackie Womack-Worrell

Associate Director, PDLM/OHRM, CUNY
Without a doubt, I find Desander's presentations to be of the highest quality. His presence is calming, his passion evident, and participants leave with the tools they need to succeed.

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